FAQs

If you have any questions that we haven't addressed, please email us at strongarmhawaiians@gmail.com

Frequently Asked Questions

Where can I shop in person?

Strongarm Workshop

Address: 1024 Kikowaena Pl. Suite A Honolulu, HI 96819

Noʻeau Designers, Ka Makana Aliʻi

Phone Number: (808) 630-4763

Address: 91-5431 Kapolei Pkwy, Kapolei, HI 96707

Stunnah HI, Prince Kūhiō Plaza

Phone Number: (808) 936-2818

Address: 111 Puainako St. Suite 770, Hilo, HI 96720

What are the hours of the Strongarm Workshop?

Monday | 10am - 5pm

Tuesday | 10am - 3pm

Wednesday | 10am - 5pm

Thursday | CLOSED

Friday | 10am - 5pm

Saturday | CLOSED

Sunday | CLOSED

Are the shirts true to size?

Yes, our Polyester Sub Shirts are true to size. However, we recommend that braddahs with big bellies size up. Most Sub Shirts are unisex or "men's" sizing. Women's shirts are cut differently and usually run one to two sizes smaller than the unisex Sub Shirts. It will be noted in the product description if the item runs smaller than expected.

Do you have 4XL?

Many of our designs do not come in 4XL. However, newer designs are more likely to offer 4XL. We apologize for any inconvenience.

Will we be restocking this design?

Many designs are limited runs, once they sell out they may not be restocked. Or they may come back with an updated design. Best way to stay in the know on restocks is to follow our Instagram @strongarm_hawaiians

I placed an online order and chose local pick up. When can I pick it up?

Once your order is ready to be picked up, you will receive an email notifying you that your order is ready to be picked up, the address, and when we're open. As a small business we try to fulfill as many order as we can everyday, however please allow 3-5 business days for your order to be ready for pick up.

Where is the size on the shirt?

For our polyester Sub Shirts and Long Sleeves they are tagless to keep you comfortable. The size is located on the inside of the bottom hem and inside of the sleeves.

How do I wash the shirts?

For polyester sub shirts, long sleeves, and long sleeves with hoods: Machine wash cold. Do not bleach. Tumble dry low. Do not iron. Do not dry clean.

How Do I Care for Sublimated Apparel?

  • Machine wash cold or warm (avoid hot water)
  • Tumble dry on low or hang dry
  • Avoid bleach and harsh chemicals
  • No special care needed - the design is permanent!

For cotton t-shirts: Please follow instructions on tag.

Will it shrink?

Our polyester sub shirts, long sleeves, and long sleeves with hoods will not shrink. Please follow care instructions found above and on the inside bottom hem.

What's the biggest size you go up to?

We are able to do size 6 months to 9XL. However, not all designs will be available in all sizes. It will vary depending on demand and availability. Please refer to the individual product page to see what sizes are offered.

I provided the wrong shipping address. How do I fix it?

Please ensure that the correct shipping address is provided at checkout. Strong Arm Unlimited LLC. is not responsible for packages that are undeliverable due to issues with the address provided at the time of checkout. Our shipping policy can be found here. Please email us at strongarmhawaiians@gmail.com AS SOON AS POSSIBLE and we can correct it. However, if it is packed and a tracking number is provided you will need to contact USPS to intercept the package.

What is sublimation printing?

Sublimation printing is a specialized printing technique used to create vibrant, long-lasting designs. It's what makes our products stand out with their bold colors and durability.

How does sublimation work?

Sublimation uses heat to transfer dye directly into the fabric fibers. Unlike traditional screen printing that sits on top of the fabric, sublimation dye becomes part of the material itself. This creates a permanent bond that won't crack, peel, or fade over time.

What are the benefits of sublimation?

  • Vibrant Colors: Sublimation produces incredibly bright, vivid colors that really pop
  • Long-Lasting: The design won't fade, crack, or peel, even after many washes
  • Soft Feel: Since the ink becomes part of the fabric, there's no heavy or stiff feeling
  • Breathable: The fabric maintains its natural breathability and comfort
  • Detailed Designs: Perfect for complex patterns and photographic-quality images